Privacy Policy
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Welcome to our privacy policy page. We respect your privacy and are committed to protecting your personal information.
1. Can I return and get a refund for any DAISY HIJAB product?
Most of our products can be returned within 30 days.
However, there are exceptions:
• Products purchased during sales or with vouchers.
• Products that have been used, altered or washed.
All late refund requests will not be entertained and the decision made by the company is final and not subject to further appeal.
2. What is the process for returning DAISY HIJAB products?
Follow these simple steps to make your return & refund journey with us smooth
Contact us on WhatsApp at with:
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Your Order ID
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Reason for return
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Any relevant evidence, like photos or videos (if applicable)
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Your bank details for the refund
We'll review your request and guide you further. Once your return request is approved, you can send back the item. We'll inspect the returned product. If it meets our policy, we'll proceed with the refund. Refunds typically take 7-14 working days and will be issued through your original payment method.
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*Please note, shipping fees are non-refundable, and we don't accept walk-in returns.
3. I am not from Malaysia. Will I still enjoy the 30 days return and refund policy?
Yes, the same policy applies, and refunds will be issued via the same original method as your initial purchase. For damaged products, DAISY HIJAB will refund the courier fee as well.
4. Do you share customer information with third parties?
We do not share or sell customer information to third parties for marketing purposes. However, we may share information with trusted service providers to facilitate order fulfillment, shipping, and payment processing.
5. How do we keep your information safe?
We take your privacy seriously and have implemented organizational and technical measures to safeguard your personal information. However, it's important to note that no method of transmission over the internet or storage technology is entirely foolproof. While we strive to protect your data, we cannot guarantee absolute security against unauthorized access or breaches by hackers or cybercriminals.